jiabet Privacy Policy

1 Introduction and Scope

jiabet ("jiabet", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the jiabet website at jiabet.vip and all associated services, games, betting markets, and payment facilities (collectively, the "Platform").

This Privacy Policy ("Policy") sets out in full detail how jiabet collects, processes, stores, shares, and protects personal data relating to registered players, visitors to the Platform, and individuals who contact jiabet through any channel, including email. This Policy applies to all users of the jiabet Platform regardless of the device or method of access used.

This Policy should be read alongside the jiabet Terms & Conditions, which govern the overall contractual relationship between you and jiabet. By registering a jiabet account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Data Controller

For the purposes of this Privacy Policy, jiabet acts as the data controller in respect of all personal data collected through the Platform. As data controller, jiabet determines the purposes and means by which personal data is processed.

If you have any questions, concerns, or requests relating to how jiabet handles your personal data, you may contact our Data Protection team directly using the following contact detail:

Email: [email protected]

jiabet endeavours to respond to all privacy-related enquiries within 10 business days of receipt. For complex requests, a response may take up to 30 days; if this is the case, jiabet will notify you of the extended timeline within the initial 10-day window.

3 Personal Data We Collect

jiabet collects personal data through multiple channels depending on the nature of your interaction with the Platform. The categories of data we collect are set out in the table below:

ji abet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data except where strictly required for responsible gaming compliance purposes (for example, self-exclusion records). Where such data is collected, it is handled with additional safeguards and is not used for any purpose other than player protection.

4 How We Use Your Data

jiabet uses the personal data we collect for the following purposes:

• Account Management: To register your jiabet account, verify your identity, maintain your account, and process your jiabet login sessions securely.
• Service Delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods; to enable participation in cricket betting markets, casino games, slots, crash games, and all other Platform features.
• KYC and Fraud Prevention: To verify your identity in accordance with our Know Your Customer obligations, to detect and prevent fraud, money laundering, and other illegal activity, and to ensure the integrity of the Platform.
• Responsible Gaming: To monitor gambling behaviour patterns, enforce self-exclusion requests, apply deposit limits, and identify players who may be at risk of problem gambling.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance in connection with your jiabet account.
• Platform Improvement: To analyse usage data and technical data to improve the design, performance, and security of the jiabet Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features on jiabet — only where you have opted in to receive such communications. You may withdraw consent at any time by contacting [email protected].
• Legal Compliance: To comply with applicable legal obligations, regulatory requirements, and to respond to lawful requests from competent authorities.

5 Legal Basis for Processing

jiabet processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary for the performance of the contract between you and jiabet — specifically, the Terms & Conditions you accepted upon registration. This covers account creation, payment processing, and delivery of all gaming services.
• Legal Obligation: Processing that is required for jiabet to comply with applicable laws and regulations, including identity verification, anti-money-laundering checks, and record-keeping requirements.
• Legitimate Interests: Processing that is necessary for jiabet's legitimate business interests, such as fraud prevention, platform security, and service quality improvement, provided those interests are not overridden by your privacy rights.
• Consent: Processing that is based on your freely given, specific, and informed consent — for example, sending you direct marketing communications. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing and Disclosure

jiabet does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of third-party recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard, and other payment service providers — to facilitate deposits and withdrawals on your jiabet account.
• Identity Verification Providers: Third-party KYC service providers engaged by jiabet to verify identity documents and perform due diligence checks.
• Game Content Providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — these providers may receive limited technical data (such as player session tokens) necessary to deliver their games within the jiabet Platform.
• Analytics and Security Providers: Technology partners engaged to provide platform analytics, fraud detection, and cybersecurity services. All such providers are bound by strict data processing agreements prohibiting independent use of your data.
• Legal and Regulatory Authorities: jiabet may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of jiabet, its players, or the public.

7 Cookies and Tracking Technologies

jiabet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the jiabet website. They allow us to recognise your browser, remember your preferences, and gather usage analytics.

The types of cookies jiabet uses include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies required to maintain your jiabet login state. They cannot be disabled without impairing Platform functionality.
• Performance and Analytics Cookies: Used to collect anonymised data about how visitors use the Platform, which pages are most visited, and where errors occur. This data helps jiabet improve the overall user experience.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, so that you do not need to re-configure them on each visit.
• Marketing Cookies: Used only where you have given consent, to track your interaction with jiabet promotional content and to deliver relevant offers. You may withdraw consent for marketing cookies at any time.

You may control cookie settings through your browser's privacy settings. Please note that disabling certain cookies may affect the performance of the jiabet Platform or prevent you from accessing certain features.

8 Data Retention

jiabet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active jiabet account and for a minimum of five years following account closure, to comply with applicable anti-money-laundering and record-keeping requirements.
• Transaction and Financial Records: Retained for a minimum of seven years following the date of the transaction, in accordance with financial record-keeping standards.
• KYC Documents: Retained for a minimum of five years following the completion of the verification process or the closure of the account, whichever is later.
• Communications Data: Support correspondence and complaint records are retained for three years from the date of resolution.
• Technical and Usage Data: Log data is retained for a maximum of 24 months from the date of collection, after which it is securely deleted or anonymised.

Upon expiry of the applicable retention period, jiabet will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.

9 Your Rights

As an individual whose personal data is processed by jiabet, you hold the following rights in respect of that data. To exercise any of these rights, please contact jiabet at [email protected] with your full name and registered email address so that we can verify your identity before processing your request.

• Right of Access: You have the right to request a copy of the personal data jiabet holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by jiabet.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiabet's legal retention obligations.
• Right to Restrict Processing: You have the right to request that jiabet restricts the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. jiabet will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

10 Children's Privacy

The jiabet Platform is strictly intended for adults aged 18 years and above. jiabet does not knowingly collect, process, or store personal data relating to individuals under the age of 18. Registration on the jiabet Platform by minors is strictly prohibited.

If jiabet becomes aware that a registered account belongs to a person under 18 years of age, that account will be immediately suspended, all account funds will be forfeited, and all associated personal data will be securely deleted in accordance with our data retention procedures. Any winnings accrued by an underage user will be voided without exception.

If you are a parent or guardian and believe that a minor under your care has registered on the jiabet Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

11 Security Measures

jiabet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the jiabet Platform is encrypted using industry-standard 256-bit Secure Socket Layer (SSL) technology.
• Encrypted Password Storage: User passwords are never stored in plain text. All passwords are hashed using a cryptographically secure algorithm before being stored in jiabet's database.
• Access Controls: Access to personal data within jiabet's internal systems is restricted on a strict need-to-know basis. All personnel with access to personal data are subject to confidentiality obligations.
• Regular Security Audits: jiabet conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in the Platform's infrastructure.
• Fraud Detection Systems: Automated systems monitor account activity continuously for signs of unauthorised access, suspicious transactions, or fraudulent behaviour.

While jiabet takes all reasonable precautions to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data security breach that affects your rights and freedoms, jiabet will notify affected users and relevant authorities in accordance with applicable legal requirements.

12 Changes to This Policy

jiabet reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is processed or the rights available to you — jiabet will provide advance notice by posting a prominent notice on the Platform or by sending an email to your registered jiabet account address.

The effective date at the top of this Policy will be updated whenever a revision is published. We encourage you to review this Privacy Policy periodically to stay informed about how jiabet is protecting your information. Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of those changes.

If you have any objection to changes made to this Policy, you have the right to close your jiabet account and request deletion of your personal data, subject to our legal retention obligations as described in Section 8 above.

Last updated: 1 January 2026. This document supersedes all previous versions of the jiabet Privacy Policy.